π§ In this episode of our podcast Datastudion, Erik and Benny ποΈ break down metrics into their key components.
π€ What should you consider when creating metrics? Β How do bad ones impact your work?
π₯ And most importantly, can we finally create a well-functioning helpdesk with them? π οΈ
β
Got questions or feedback? Shoot us an email at π§ [email protected]!
Further reading:
β’ π OKR - Objectives and Key Results
β’ π― SMART - A framework for creating metrics
β’ π KPI - Key Performance Indicator
β
β
Listen on spotify
spotify.com